This Policy is designed to inform you of how your personal information and data is captured, used, and managed by us through our website.
We respect your right to privacy under the Privacy Act 1988 (Cth) (Act) and seeks to comply with all requirements of the Act with respect of the collection, management, and disclosure of personal information.
“Personal Information” is defined in the Act as information or an opinion about an individual whose identity is apparent or can reasonably be identified. Personal Information includes names, addresses, telephone numbers, email addresses, dates of birth, and passport numbers.
There are special situations in which the Act does not consider information about an individual to be Personal Information. These include:
When you visit our website or retain us to provide you services, we may need to collect personal information such as your name, contact details, postal or email address, and financial details. This may necessitate the capture of sensitive information.
We take reasonable steps to ensure your Personal Information is protected from misuse, loss, unauthorised access, modification, or disclosure.
We may collect personal and other data from you through automated methods such as Cookies or server logs. A Cookie is a small amount of data generated by a website and saved by your web browser to your computer’s hard disk to identify you as a visitor to that website. The information collected by us through Cookies and other methods may include:
You may choose to disallow Cookies through your web browser settings.
We may also collect your Personal Information through other methods, including but not limited to the collection of:
We may also collect personal information about you from:
Your Personal Information will usually be stored in a database. We collect, hold, use, and disclose your personal information for some or all of the following purposes:
Personal Information provided by you will be used by us for the primary purpose for which you provided it, as well as any other secondary purposes directly related to it.
The information that is collected by us may be aggregated with similar information. This aggregated information may be published in internal and external reports in order to assist us to identify patterns of website usage and for benchmarking and research purposes. Aggregated information does not identify individual users and does not include personal information.
By accessing our website or retaining our services, you consent to our collection, hold, use and disclosure of personal information for some or all of the above purposes. If you do not consent to these purposes, we ask that you do not access our website or use our services.
We will not otherwise disclose your Personal Information without your consent unless otherwise authorised by law.
We may disclose your Personal Information to the following parties within Australia:
In providing services to you, we may need to disclose your Personal Information to another entity in another country. This does not diminish your rights and we will take all reasonable steps necessary to ensure transferred information is kept secure as required by applicable data privacy laws.
By submitting your Personal Information to us, you agree that you do not object to any such transfer, processing, or storage. If we merge, combine, or divest a part of our business, we may also pass on your details to our new colleagues and the manager of any entity through which they operate unless prohibited from doing so by law or applicable professional rules.
We may disclose your Personal Information outside of Australia as follows:
Under EU General Data Protection Regulation (GDPR), the use of personal data must be justified under one of several legal grounds. The principal legal grounds that justify the use of your personal data are:
Our reasons for the use of your data all fall under the above terms.
We may use Personal Information to send you details of new services, updates, and invitations to seminars and events where you have consented to be contacted in this way. These communications may be sent in various forms, including by post and by email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
If you prefer not to receive promotional material from us, please email us and include “unsubscribe” in the subject line, together with the name of the publication you wish to unsubscribe from.
As our website is accessed via the internet, and the internet is inherently insecure, we cannot guarantee the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any Personal Information or other information which you transmit to us online is transmitted at your own risk.
This does not diminish your rights and we will take all reasonable steps necessary to ensure transferred information is kept secure as required by applicable data privacy laws.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or the content of any third-party website. Third-party website providers are responsible for informing you about their own privacy practices.
We may hold your information in electronic or hard copy form. Personal Information is destroyed or de-identified when we are no longer required by law to retain it, or when it is no longer needed.
You may request access to any of your Personal Information held by us at any time. Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it, for example, by posting or emailing it to you. We may charge you a reasonable fee to cover our administrative and other reasonable costs in providing the information to you. We will not charge you for simply making the request and will not charge for making any corrections to your Personal Information.
There may be instances where we cannot grant you access to the Personal Information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality or legal professional privilege. If this occurs, we will provide you with written reasons and the legal basis for our refusal.
If you believe that any Personal Information we hold about you is incorrect, incomplete, or inaccurate, you may request that we correct it. We will consider whether the information requires correction. If we do not agree that there are grounds for correction, then you may request that we add a note to the Personal Information stating that you disagree with it.
If we are unable to collect your Personal Information, you will likely be required to identify yourself in your dealings with us, including your use of our services. If you do not provide us with the Personal Information described above:
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident in order for us to investigate it. We will treat your complaint confidentially throughout our investigation and aim to ensure that we contact you and resolve your complaint within a reasonable time period as required by the Act, if applicable.
If you are unhappy with our response to your privacy complaint or inquiry, you can make a formal complaint to the Office of the Australian Information Commissioner who oversees privacy and data compliance legislation.
The relevant information, including the address of the Office of the Australian Information Commissioner, can be accessed via their website at www.oaic.gov.au.