The Conference Collective podcast

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Welcome to ‘The Conference Collective', a podcast brought to you by The Professional Conference Organisers Association (PCOA) and hosted by our very own, Libbie Ray. 'The Conference Collective' celebrates the best in innovation and leadership from those who are creating positive change in the business events industry.

This podcast series provides listeners with behind the scenes access to some of the key innovators in our industry as they share their honest and raw insights. It highlights how collaboration, innovation and resilience are at the core of the events industry and the reasons we have managed to survive through the most challenging time our industry has faced. Get ready to learn more about the brave new world of the business events industry.

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Podcast cover for The Conference Collective Series 5 featuring host Libbie Ray with blue abstract wave background and logos of PCOA and Connected Event Group.
April 14, 2026

Episode 3

Response-Ability: The Secret to Powerful Leadership with Lisa O'Neill

Recorded live at the PCOA25 Conference in New Zealand, this episode of The Conference Collective features leadership expert Lisa O'Neill.

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March 25, 2026

Episode 2

How The Creator Economy Is Reshaping Events with Brooke Howard-Smith

Recorded live at PCOA25, this episode of The Conference Collective Podcast features futurist and entrepreneur Brooke Howard-Smith in conversation with Libbie Ray.

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March 11, 2026

Episode 1

Resilience, Loss and the Impact of Kindness with Kath Koschel

Recorded live at PCOA25 in New Zealand, Libbie Ray sits down with Kath Koschel to explore the real impact of kindness on leadership, workplace culture and human connection.

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November 10, 2025

Episode 9

Next Horizon Thinking: How to Future-Proof Your Events with Ashton Bishop

In this episode of The Conference Collective, we’re joined by Ashton Bishop, strategy expert and award-winning keynote speaker, to explore how event professionals can apply Next Horizon Thinking to stay competitive in a fast-moving landscape.

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October 13, 2025

Episode 8

Decoding Human Behaviour: Anthony Laye on Mastering Client Relationships

Anthony Laye reveals the power of understanding human behavior in business and events. In this episode, he shares strategies for reading body language, responding to client feedback, and ensuring your communication resonates deeply. He emphasizes the importance of embodying the words you speak and developing consistent, small habits to improve your communication skills.

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September 15, 2025

Episode 7

Entrepreneurial Insights and Building Lasting Partnerships with Jacqui Bates

Jacqui shares her journey from hotels to starting her own business, revealing the lessons learned along the way. She talks about the importance of training, mentorship, and fostering relationships in the event industry. Jacqui also discusses the challenges of running a business in an industry with frequent turnover, the value of word-of-mouth marketing, and the importance of turning down clients that don’t align with your business vision.

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August 18, 2025

Episode 6

Building Resilient Teams and Leading Through Change with Dr. Sean Richardson

Dr. Sean Richardson draws from his experience in high-intensity sports to discuss how to perform at the highest level under pressure. In this episode, he reveals strategies for managing stress, preventing burnout, and creating successful, resilient teams. He also explores the importance of clearly defined company values and how leadership can model these values for their teams, all while navigating the uncertainties and last-minute changes often faced in the events industry.

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July 14, 2025

Episode 5

Events as a Catalyst for Change with Karen Bolinger

In this episode, Karen Bolinger shares her journey through the events industry and discusses how events can be more than just a good time - they can be a catalyst for intellectual and social impact. She talks about the importance of educating government bodies about the long-term value events bring to communities, how bold thinking from other industries can inspire the event sector, and how sustainability measures will impact the future of events.

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June 19, 2025

Episode 4

The Art of Performance: How Confidence Shapes Communication with Dr. Louise Mahler

Dr. Louise Mahler discusses the intersection of performance and communication, emphasising how to incorporate confidence-building techniques into everyday business practices. She talks about how your voice, tone, and body language can influence customer trust and experience, and how confidence isn’t just a mindset - it’s a skill that must be practiced. She also delves into how communication has evolved and why it’s essential to train and develop these skills.

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May 12, 2025

Episode 3

Promoting Business Events: Kelly Maynard on Australia’s Global Appeal

Join us as we chat with Kelly Maynard about her unique journey from working in hotels to leading Business Events Australia. Kelly takes us through her experiences traveling the world and attending events as a customer, using those insights to shape how Tourism Australia supports and promotes business events. She dives into the impact of the business events sector on Australia's economy, the success of their campaigns, and how event organisers can leverage grants to promote events in Australia.

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April 03, 2025

Episode 2

Thriving Under Pressure: Mindset, Resilience, and Well-Being in the Event Industry with Lauren Parsons

In this episode, we sit down with Lauren Parsons to explore the art of thriving under pressure, particularly in the fast-paced and often stressful world of events. Lauren shares how resilience, mindset, and self-care techniques—like exercise, breathwork, and creating non-negotiables—are essential for boosting productivity without burning out. She also discusses how leaders can foster emotional connections and make a lasting impact at events by cutting through the noise and creating moments of significance.

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March 04, 2025

Episode 1

AI, Improv, and the Future of Event Technology with Adam Spencer

Adam Spencer explores the exciting role AI will play in the future of events, from overcoming language barriers to personalising marketing efforts. He discusses how improvisation skills, along with preparation and AI collaboration, can make a world of difference for MCs and event professionals. Adam also looks at how AI is reshaping industries, including health and sustainability, and how event professionals can prepare for the tech-driven future.

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